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Forgotten your sign in details?


 

If you've forgotten your Logon ID you can follow these 3 easy steps to access your account online immediately:

  • Enter your personal and Homebase Card details
  • Enter your Memorable Word
  • Option to reset your Security Number

As soon as you've completed these steps you'll have full access to your account online.

If you are still having problems signing in, please call customer services on 0845 640 0710†. Lines are open 8am to 8pm Monday to Friday, 9am to 8pm Saturday and 10am to 6pm Sunday.


Step 1 of 2

About you

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About you




About your card

* Information required


About your card

Please use the latest card issued to you. If you have received a replacement card recently, please use this card.





 

† Call charges will apply. Please check with your service provider.